Frequently Asked Pressure Washing Questions - Answered by Clean Life
Welcome to our FAQ page! Here, we answer the most common questions about our exterior cleaning services. If you have a question that isn’t listed below, feel free to contact us!
Questions About Our Company
What services does Clean Life offer?
We specialize in pressure washing, soft washing, roof cleaning, gutter cleaning, window cleaning, and driveway/sidewalk cleaning and Christmas light installation for both residential and commercial properties.
What Makes Clean Life Different?
At Clean Life, we go beyond just cleaning—we provide trusted service, a commitment to community, and a focus on safety and customer care. Here’s what sets us apart:
✔ Our People – Every team member undergoes rigorous background checks, hands-on training, and certification to ensure safe, high-quality service. We’re also fully insured for your peace of mind.
✔ Clean Water. – A portion of every job helps fund clean water initiatives for underprivileged communities. When you choose us, you’re not just getting a cleaner home—you’re changing lives.
✔ Safe Cleaning – Our 5-Step Property & Plant Protection Process ensures your home, landscaping, and pets stay safe. We use biodegradable solutions and trained techniques to prevent any damage.
✔ Our Service – We treat you like family with easy scheduling, prompt communication, and a 100% satisfaction guarantee. If you’re not happy, we’ll make it right!
Want to learn more? Visit our Why Choose Us page.
What Areas Do You Service?
Clean Life proudly serves homeowners in Columbus, OH, and the surrounding areas, including:
Upper Arlington, OH
Dublin, OH
Powell, OH
Westerville, OH
Worthington, OH
Lewis Center, OH
Gahanna, OH
New Albany, OH
Hilliard, OH
If you’re located just outside these areas, feel free to reach out! We may be able to accommodate you on a per-job basis.
Are you insured?
Yes! We are fully covered with BWC (Worker’s Compensation) coverage as well as $2,000,000 in Liability Insurance. You, the homeowner, can have peace of mind when you hire Clean Life for your exterior house washing.
How do I get an estimate?
Questions About Pricing
Do you have a minimum service charge?
Yes, we do. Our minimum charge for any service visit is $250.
Do you offer discounts for recurring services?
Absolutely! When you schedule your cleaning service on a bi-annual basis, you’ll receive a 5% discount as a loyal customer.
How does payment work?
To secure your spot on our schedule, we require a 25% deposit and a card on file for all residential projects. We accept:
✔ Credit/debit cards
✔ Checks
✔ Cash upon completion of service
Do you offer neighborhood discounts?
Yes! If you and a neighbor book services together, you’ll both receive 10% off your estimates. This discount applies to all our pressure washing, window cleaning, and roof cleaning & christmas light installation services.
Questions About Services
Do I have to be home when you do the work?
No, you don’t have to be home. However, many of our clients prefer to be there at the start of the project to meet the crew and go over any specific requests.
How should I prepare for my cleaning service?
To ensure the best results, we ask that you:
Remove window screens (if applicable).
Clear the area around your home—this includes patio furniture, grills, potted plants, and decorations in the cleaning zone.
Close all windows and doors to prevent water from getting inside.
Is your cleaning solution safe for plants and pets?
Yes! Our cleaning solutions are biodegradable and safe for people, pets, and plants. As an added precaution, we pre-rinse and post-rinse all surrounding vegetation and surfaces to prevent any potential damage.
Pressure Washing & Soft Washing
What is the difference between pressure washing and soft washing?
Pressure washing uses high-pressure water to remove dirt, grime, and stains from hard surfaces like concrete and brick.
Soft washing is a low-pressure cleaning method combined with specialized cleaning solutions, ideal for delicate surfaces like siding, roofs, and fences.
Is pressure washing safe for my home?
Yes, when done by professionals! We use the appropriate pressure levels for each surface to prevent any damage while achieving the best results.
What surfaces can be pressure washed?
“Exterior cleaning” covers every part of your home’s exterior—from roof to foundation to driveway and walkways and pretty much everything in between. Clean Life helps eliminate unsightly organic growth and restore surfaces affected by natural wear and tear.
How often should I have my home pressure washed?
For most homes, we recommend once a year to maintain a clean and fresh look. However, if your home is prone to mold, mildew, or heavy debris, more frequent cleaning may be necessary.
Roof Cleaning
Why should I have my roof cleaned?
Over time, roofs accumulate algae, moss, lichen, and dirt, which can cause discoloration and even damage your shingles. Regular cleaning helps:
Extend your roof’s lifespan by preventing premature deterioration.
Improve curb appeal by removing ugly black streaks and stains.
Prevent costly repairs by stopping mold and moss growth before it leads to leaks.
What cleaning method do you use for roofs?
We use a soft washing technique, which applies a specialized cleaning solution at low pressure to gently remove dirt, algae, and stains without damaging shingles. This method is 100% safe and effective for all roofing materials.
Will roof cleaning damage my shingles?
No! Unlike high-pressure washing, which can strip away granules from shingles, our soft washing method safely cleans your roof while protecting its integrity.
How often should I clean my roof?
We recommend every 2–3 years, depending on your roof’s exposure to moisture, shade, and organic growth. If you notice black streaks or moss patches, it’s time for a cleaning!
Do you use eco-friendly cleaning solutions?
Yes! Our roof cleaning solutions are biodegradable and environmentally friendly, ensuring safety for your home, landscaping, and pets.
Gutter Cleaning
Why is gutter cleaning important?
Gutters play a vital role in directing rainwater away from your home. When clogged with leaves, dirt, and debris, they can cause:
Water damage to your roof, siding, and foundation.
Mold and mildew growth due to trapped moisture.
Pest infestations from standing water that attracts insects and rodents.
How often should I have my gutters cleaned?
We recommend twice a year—once in the spring to clear out winter debris and again in the fall to remove leaves before winter storms hit. Homes with a lot of surrounding trees may need more frequent cleanings.
Do you check for gutter damage?
Yes! While cleaning, we inspect your gutters for loose brackets, leaks, and signs of wear. If we notice any issues, we’ll let you know so you can address them before they become costly repairs.
What happens if I don’t clean my gutters?
Neglected gutters can lead to overflowing water, roof leaks, foundation cracks, and even structural damage. Keeping them clean helps protect your home from expensive repairs.
Window Cleaning
Why should I have my windows professionally cleaned?
Over time, windows collect dirt, pollen, and streaks, which can:
Block natural light and make your home feel dull.
Reduce energy efficiency by trapping heat in the summer.
Shorten window lifespan by allowing grime buildup to cause etching or damage.
Our professional cleaning restores clarity, enhances curb appeal, and helps your windows last longer!
Do you clean both interior and exterior windows?
Yes. We specialize in both interior & exterior window cleaning. Just let us know what you need!
What’s the best time of year to have my windows cleaned?
Spring and fall are the most popular times for window cleaning, as they remove winter grime and pollen buildup. However, we offer year-round cleaning to keep your windows looking great in every season!
How often should I have my windows cleaned?
We recommend:
Residential homes: At least twice a year (spring and fall).
Commercial properties: Quarterly or monthly, depending on foot traffic and exposure to dirt.
What type of windows can you clean?
We clean all types of exterior windows, including standard glass, storm windows, skylights, and large commercial glass panels.
Christmas Lights
Do you offer Christmas light installation?
Yes! Clean Life provides professional Christmas light installation to make your home shine bright for the holiday season. We handle everything from design and installation to maintenance and takedown.
Do you supply the lights, or can I use my own?
We provide high-quality, commercial-grade LED lights for a custom fit and flawless display. If you prefer to use your own lights, let us know—we may be able to accommodate your request.
How does the process work?
1. Custom Design – We work with you to create a lighting plan that suits your home and style.
2. Professional Installation – Our trained team safely installs the lights with secure, damage-free mounting.
3. Maintenance Included – If a bulb goes out or something shifts, we’ll fix it—no extra charge!
4. Takedown & Storage – After the holidays, we’ll carefully remove and store your lights for next year.
When should I schedule my installation?
Spots fill up fast! We recommend booking early in the season (October–November) to secure your preferred installation date.
Do you offer removal services?
Yes! We handle takedown and storage after the holiday season, ensuring a hassle-free experience for you.
At the end of the day, here’s what you can count on when you choose Clean Life:
Fair & Competitive Pay for Our Team
We invest in our technicians with above-industry wages, ensuring skilled and motivated professionals.
Proven Excellence
With hundreds of 5-star reviews and 1,500+ completed projects, we have a track record of delivering outstanding service.
Highly Trained & Insured Technicians
Our team undergoes extensive training and is fully insured with BWC and liability coverage for your peace of mind.
100% Satisfaction Guarantee
We stand behind our work. If you’re not happy, we’ll make it right.
A Business with Purpose
A portion of every job supports global clean water projects, making a difference beyond just cleaning.
Quality Over Speed
We don’t do “splash and dash” work—our focus is on thorough, professional, and high-quality service every time.